Most orders will ship out within 2 business day of ordering. We do not ship on Saturdays, Sundays, or holidays.
Delays Due to Outside Circumstances
While we will do all we can to ensure your order is delivered on time, PROFFER IT cannot be held responsible for conditions beyond our control such as severe weather, customs and border issues (for international shipments), service interruptions, etc.
Customs, Duties Fees and Taxes
Please keep in mind that we do not cover any customs or duties fees and taxes in our shipping fees, as we have no control over them.
If you notice in your shipping confirmation email that you entered an incorrect shipping address, unfortunately, it’s too late for us to make a change.
Damaged, Defective or Incorrect Product(s) Policies
Damaged, defective or incorrect product(s) must be reported to us within 7 days of receipt. Please email us at firstname.lastname@example.org; include order number, a detailed description of problem and picture of the damaged, defective or incorrect item(s) received. The product will be replaced with an identical product (subject to availability) free of charge or refunded, whichever is preferred.